JR60845: YOU RECEIVE A 401 ERROR WHEN TRYING TO CONNECT TO IBM BLUEWORKS LIVE FROM IBM PROCESS DESIGNER

workflow.19002.delta.repository
8.6.0.201803-WS-BPM-IFJR60845

APAR status

• Closed as program error.

Error description

• You can't connect the IBM Process Designer with IBM Blueworks
  Live because a 401 error occurs. You might see following
  exception in the SystemOut.log file:
  
  [1/30/19 11:10:24:102 CST] 0000c362 wle          E  CWLLG2229E:
  An exception occurred in an EJB call. Error: Server returned
  HTTP response code: 401 for URL:
  https://ibm.blueworkslive.com/scr/published.json?t=1548868218300
  
  com.lombardisoftware.core.TeamWorksException: Server returned
  HTTP response code: 401 for URL:
  https://ibm.blueworkslive.com/scr/published.json?t=1548868218300
     at
  com.lombardisoftware.core.TeamWorksException.asTeamWorksExceptio
  n(TeamWorksException.java:152)
     at
  com.lombardisoftware.server.ejb.blueprint.HttpBlueprint.getProje
  ctList(HttpBlueprint.java:209)
     at
  com.lombardisoftware.server.ejb.blueprint.BlueprintManagerImpl.g
  etBlueprintProjects(BlueprintManagerImpl.java:91)
  ...
  Caused by: java.io.IOException: Server returned HTTP response
  code: 401 for URL:
  https://ibm.blueworkslive.com/scr/published.json?t=1548868218300
     at
  sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Http
  URLConnection.java:1906)
     at
  sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpU
  RLConnection.java:1504)
     at
  sun.net.www.protocol.http.HttpURLConnection.getHeaderFields(Http
  URLConnection.java:3086)
     at
  com.ibm.net.ssl.www2.protocol.https.b.getHeaderFields(b.java:86)
     at
  com.lombardisoftware.server.ejb.blueprint.HttpBlueprint$1.doWith
  Connection(HttpBlueprint.java:398)
  

Local fix

• Use the redirect URL in Process Designer to connect to Blueworks
   Live. You can get the redirect URL either from the exception in
   the SystemOut.log file or manually logging into Blueworks Live
  from your browser (for example
  https://www.blueworkslive.com/sLogin.html). After you log in,
  use the redirect URL (for example https://ibm.blueworkslive.com)
   in Process Designer.
  

Problem summary

• IBM Business Automation Workflow uses an underlying Java
  framework to handle redirection during http calls to Blueworks
  Live. After the Java security fix IJ10895 is installed, some
  expected cookies are removed from the redirected URL, resulting
  in 401 error.
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  BM Business Process Manager (BPM)
  

Problem conclusion

• A fix that copies cookies between redirect URLs will be
  available in a future release of Business Automation Workflow.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels