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JR60722: ConcurrentModificationException is thrown when using CrossTransactionCache/reduceMemory=true and Java 8.

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APAR status

  • Closed as program error.

Error description

  • When the reduceMemory data cache setting is set to "true" and
    Java 8 is used, ConcurrentModificationException errors occur.
    

Local fix

  • This problem can be avoided by removing the reduceMemory setting
     from the wc-server.xml file where it occurs inside the
    CrossTransactionCache tag for the WebSphere Commerce
    application, and by removing it from the
    com.ibm.commerce.foundation-ext/wc-component.xml file for the
    Search application.
    
    The default setting for the reduceMemory setting is "false",
    which avoids this problem.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 and 8.
    
    PROBLEM ABSTRACT:
    ConcurrentModificationException is thrown when using
    CrossTransactionCache/reduceMemory=true and Java 8.
    
    BUSINESS IMPACT:
    Shoppers encounter error pages, preventing them from shopping.
    
    RECOMMENDATION:
    

Problem conclusion

  • The code has been changed to allow the use of the
    reduceMemory=true setting with Java 8.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR60722

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-21

  • Closed date

    2019-05-14

  • Last modified date

    2019-05-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021