Direct links to fixes
APAR status
Closed as program error.
Error description
When the reduceMemory data cache setting is set to "true" and Java 8 is used, ConcurrentModificationException errors occur.
Local fix
This problem can be avoided by removing the reduceMemory setting from the wc-server.xml file where it occurs inside the CrossTransactionCache tag for the WebSphere Commerce application, and by removing it from the com.ibm.commerce.foundation-ext/wc-component.xml file for the Search application. The default setting for the reduceMemory setting is "false", which avoids this problem.
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 and 8. PROBLEM ABSTRACT: ConcurrentModificationException is thrown when using CrossTransactionCache/reduceMemory=true and Java 8. BUSINESS IMPACT: Shoppers encounter error pages, preventing them from shopping. RECOMMENDATION:
Problem conclusion
The code has been changed to allow the use of the reduceMemory=true setting with Java 8.
Temporary fix
Comments
APAR Information
APAR number
JR60722
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-21
Closed date
2019-05-14
Last modified date
2019-05-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021