IBM Support

JR60471: Personalization ID is not restored

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When working with the "buy on behalf" functionality, once the
admin user is completed on behalf of a customer, the
personalization ID of the admin user is not restored. The
personalization ID in WC_PERSISTENT cookie is still the
customer's.

Local fix

  • n/a

Problem summary

  • USERS AFFECTED:
WebSphere Commerce V8

PROBLEM ABSTRACT:
Personalization ID is not restored

BUSINESS IMPACT:
CSR uses customer's personalization ID unexpectedly

RECOMMENDATION:

Problem conclusion

  • After CSR terminates the "buy on behalf" session, restore
personalization Id to CSR's.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR60471
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-12-24
    • 

  • Closed date
    2019-01-09
    • 

  • Last modified date
    2019-01-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback