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JR60460: The NullPointerException is thrown when the transport of Sterling Configurator is not configured.

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APAR status

  • Closed as program error.

Error description

  • The Sterling Configurator is enabled per the business
    requirement, however if the transport is not configured in the
    WebSphere Commerce admin console, then the following exception
    is thrown in the log file.
    
    [30/11/18 09:12:15:726 GMT] 00000402 LocalExceptio E CNTR0020E:
    EJB threw an unexpected (non-declared) exception during
    invocation of method "getConfiguration" on bean
    "BeanId(WC_hrdpp#Infrastructure-Server.jar#Infrastructure,
    null)". Exception data: java.lang.NullPointerException
    [30/11/18 09:12:15:728 GMT] 00000402 CommerceSrvr E
    com.ibm.commerce.datatype.AbstractFinderResult invokeFinder
    CMN0409E: The following error occurred during processing:
    "java.lang.NullPointerException". java.lang.NullPointerException
    

Local fix

  • Run the SQL to delete Sterling transport from table STORETRANS.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V8 FEP8 and WebSphere Commerce V8
    
    PROBLEM ABSTRACT:
    The NullPointerException is thrown when the transport of
    Sterling Configurator is not configured.
    
    BUSINESS IMPACT:
    If the customer adds the Sterling transport but does not
    configure it, the NullPointerException is thrown when retrieving
     the store configurations.
    
    RECOMMENDATION:
    

Problem conclusion

  • Add NULL check for the value of transport configuration.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR60460

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-20

  • Closed date

    2019-02-27

  • Last modified date

    2019-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021