Direct links to fixes
APAR status
Closed as program error.
Error description
The Sterling Configurator is enabled per the business requirement, however if the transport is not configured in the WebSphere Commerce admin console, then the following exception is thrown in the log file. [30/11/18 09:12:15:726 GMT] 00000402 LocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "getConfiguration" on bean "BeanId(WC_hrdpp#Infrastructure-Server.jar#Infrastructure, null)". Exception data: java.lang.NullPointerException [30/11/18 09:12:15:728 GMT] 00000402 CommerceSrvr E com.ibm.commerce.datatype.AbstractFinderResult invokeFinder CMN0409E: The following error occurred during processing: "java.lang.NullPointerException". java.lang.NullPointerException
Local fix
Run the SQL to delete Sterling transport from table STORETRANS.
Problem summary
USERS AFFECTED: WebSphere Commerce V8 FEP8 and WebSphere Commerce V8 PROBLEM ABSTRACT: The NullPointerException is thrown when the transport of Sterling Configurator is not configured. BUSINESS IMPACT: If the customer adds the Sterling transport but does not configure it, the NullPointerException is thrown when retrieving the store configurations. RECOMMENDATION:
Problem conclusion
Add NULL check for the value of transport configuration.
Temporary fix
Comments
APAR Information
APAR number
JR60460
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-20
Closed date
2019-02-27
Last modified date
2019-02-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021