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JR60267: Part of landing page was displayed in unexpected language after logging off.

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APAR status

  • Closed as program error.

Error description

  • After logging off, the shopper was redirected to a landing page
    with a specified SEO url containing language token, like
    https://../fr/aurora. Some widgets of the landing page were
    displayed in a different language than the specified language
    token. This occurs when the store has several languages, and the
     default language of the store is not same as that on the
    landing page.
    

Local fix

  • No local fix.
    

Problem summary

  • USERS AFFECTED:
    V9 Remote Store
    
    PROBLEM ABSTRACT:
    Part of landing page was displayed in unexpected language after
    logging off.
    
    BUSINESS IMPACT:
    Shopper sees different unexpected languages in page.
    
    RECOMMENDATION:
    

Problem conclusion

  • Remote store base code doesn't handle the synchronization of
    command context and service context data. When service context
    data switching happens internally, command context keeps the
    dirty data. The fix is to refresh the command context according
    to the service context changes.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR60267

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-08

  • Closed date

    2018-11-19

  • Last modified date

    2018-11-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021