JR60069: Error while loading Category Pages with Watson CI enabled

APAR status

• Closed as program error.

Error description

• Categories aren't showing any catentries, even though category
  has the products assigned and published. The category which is
  missing the catentries is showing fine in Top category display.
  
  This problem only happens with Watson CI enabled with
  Intelligent Sequencing and also this issue exists with sort by
  Relevance.
  
  Solr call to REST "productview/byCategory/" is failing with
  ArrayIndexOutOfBoundEception error:
  

Local fix

Problem summary

• USERS AFFECTED:
  wc.804.fp
  
  PROBLEM ABSTRACT:
  Error while loading Category Pages with Watson CI enabled
  
  BUSINESS IMPACT:
  This error will happen with following condition:
  1. MultipleQueryComponent was enabled.
  2. Extended index is setup, but with empty document. Or extended
   index did delta/full update, need master catalog entry index
  reopen searcher.
  3. Result group is enabled.
  
  
  RECOMMENDATION:
  

Problem conclusion

• 1. Fix code to work when extended index is empty.
  2. Change document to ask reopen master core searcher when
  extended index was updated.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R800 PSY

     UP