IBM Support

JR60012: THE WEB PROCESS DESIGNER REFERENCES PANEL HANGS WHEN YOU VIEW GLOBAL REFERENCES

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • In the web IBM Process Designer, when you want to view the
    references of an artifact in a global scope by clicking the
    reference icon, the reference panel hangs and you see the
    following NullPointerException in the SystemOut.log file:
    
    
    [7/26/18 16:24:39:897 EDT] 00000225 IndexApi      W
    com.ibm.bpm.artifact.indexer.artifactstore.repo.api.IndexApi
    processAPIException Index API request failed.
    com.ibm.bpm.artifact.indexer.artifactstore.repo.api.IndexAPIExce
    ption: The search request cannot be completed. An unexpected
    error occurred.
        at
    com.ibm.bpm.artifact.indexer.artifactstore.repo.api.IndexApi.get
    ArtifactWhereUsed(IndexApi.java:1170)
        at
    com.ibm.bpm.rest.impl.pcsearch.ProcessCenterIndexResource.getArt
    ifactWhereUsed(ProcessCenterIndexResource.java:590)
        at sun.reflect.GeneratedMethodAccessor1012.invoke(Unknown
    Source)
        at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:55)
        at java.lang.reflect.Method.invoke(Method.java:508)
    
    Caused by: java.lang.NullPointerException
        ... 94 more
    

Local fix

Problem summary

  • If one of the reference belongs to an archived track, a
    NullPointerException is thrown when you view the references of
    an artifact.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    IBM BPM
    Business Automation Workflow
    

Problem conclusion

  • A fix that ensures the archived track is not ignored when you
    search for references will be included in future release of IBM
    Business Automation Workflow.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR60012

  • Reported component name

    BPM

  • Reported component ID

    5737A5700

  • Reported release

    860

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-12

  • Closed date

    2018-09-27

  • Last modified date

    2018-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM

  • Fixed component ID

    5737A5700

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 September 2022