IBM Support

JR59761: THE INCORRECT AVATAR DISPLAYS IN IBM PROCESS PORTAL WHEN MULTIPLE USERS USE THE SAME BROWSER

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Direct link to fix

workflow.18002.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • The browser uses the previous user's avatar image when multiple
users use the same browser.

PRODUCTS AFFECTED
IBM Business Process Manager (BPM)
IBM BPM Express
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • The issue occurs because the cookie that holds the avatar
information (AvatarKey) is not properly cleared.

    



Problem conclusion


    

  • A fix that correctly sets the path of the cookie to be deleted,
therefore removing the AvatarKey value when the user does not
have a custom avatar image, will be included in a future release
 of IBM Business Automation Worfklow.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR59761
    • 

  • Reported component name
    BPM
    • 

  • Reported component ID
    5737A5700
    • 

  • Reported release
    860
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-07-16
    • 

  • Closed date
    2018-08-13
    • 

  • Last modified date
    2018-08-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM
    • 

  • Fixed component ID
    5737A5700
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 September 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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