JR59736: EXTERNAL SERVICES DON'T DISPLAY IN THE WEB IBM PROCESS DESIGNER AND RUNNING EXTERNAL SERVICES IN NESTED TOOLKITS FAILS

workflow.18002.delta.repository

APAR status

• Closed as program error.

Error description

• External services in nested toolkits do not work as you expect.
  For example, your application might follow this design:
  
  process application PA1:service flow sf
   |
   +-->toolkit TK1:service flow sf1
     |
     +-->toolkit TK2:service flow sf2 -> external service
  
  The operation is displayed as "None" in the web IBM Process
  Designer if you start the process application and navigate down
  to the external service. Additionally, the runtime environment
  might fail with the following exception in the SystemOut.log
  file:
  
  EJBWorkflowMa E
  com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean
  doResumeWorkflowEngine CWLLG0594E: An exception occurred while
  initializing the runnable thread. Error: {0}
  
  com.lombardisoftware.component.common.workflow.WorkflowManagerEx
  ception: The External Service connector failed to be compiled
  for process item: Service
   at
  com.lombardisoftware.component.common.workflow.WorkflowManagerEx
  ception.asWorkflowManagerException(WorkflowManagerException.java
  :43)
   at
  com.lombardisoftware.component.common.workflow.action.ContinueWi
  thProcessItemWMAction.performAction(ContinueWithProcessItemWMAct
  ion.java:86)
   at
  com.lombardisoftware.component.common.workflow.action.ContinueWi
  thSubProcessWMAction.performAction(ContinueWithSubProcessWMActio
  n.java:90)
   at
  com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean.
  doResumeWorkflowEngine(EJBWorkflowManagerBean.java:1579)
   at
  com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean.
  doResumeWorkflowEngine(EJBWorkflowManagerBean.java:715)
   at
  com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean.
  resumeTask(EJBWorkflowManagerBean.java:373)
   at
  com.lombardisoftware.server.ejb.workflow.EJBWorkflowManagerBean.
  resumeTask(EJBWorkflowManagerBean.java:337)
   at
  com.lombardisoftware.server.ejb.workflow.EJSLocalStatefulEJBWork
  flowManager_9907b2e2.resumeTask(Unknown Source)
   at
  com.ibm.bpm.rest.impl.service.ServiceRunner$EJBWorkflowManagerWr
  apper.resumeTask(ServiceRunner.java:700)
   at
  com.ibm.bpm.rest.impl.service.ServiceRunner$TaskRunner.runServic
  e(ServiceRunner.java:1392)
  
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM)
  IBM Business Automation Workflow
  

Local fix

• To avoid this behavior, you can add the nested toolkit to the
  dependency list of your process application. As a result, the
  references are included and the details are shown in the toolkit
   of your process application. Following this approach also
  solves the problem during run time.
  

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix will be available that ensures displaying and running
  external services in nested toolkits in the web Process Designer
   works as expected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM

• Fixed component ID

  5737A5700

Applicable component levels