IBM Support

JR59645: onStagingServer default value incorrect

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APAR status

  • Closed as program error.

Error description

  • Unable to connect to the staging or authoring environment with
    the production environment, so business users cannot export
    customer segment information from the production environment.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V8 administrator who wants to export the
    customer segment data from production to staging.
    
    PROBLEM ABSTRACT:
    onStagingServer default value incorrect
    
    BUSINESS IMPACT:
    Customer cannot export the customer segment data from the
    production environment.
    
    RECOMMENDATION:
    

Problem conclusion

  • By default set onstagingServer to 1.
    
    onStagingServer is a parameter that was set to false by default
    which prevented it to connect correctly.
    
    Work around: set onstagingserver using default property in
    CMDREG.
    For example:
    insert into cmdreg (storeent_id, interfacename, classname,
    properties) values (0,
    'com.ibm.commerce.marketing.segment.commands.CreateCustomerSegme
    ntExportCmd','com.ibm.commerce.marketing.segment.commands.Create
    CustomerSegmentExportC
    mdImpl','onStagingServer=1');
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR59645

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-11

  • Closed date

    2018-08-06

  • Last modified date

    2018-08-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021