IBM Support

JR59567: Cannot add products to cart after upgrading to Version 8.0.4.11

Direct links to fixes

7.0.0.0-WS-WC70Fep8Server-IFJR59567
7.0.0.0-WS-WC70Fep8DeveloperEnterprise-IFJR59567
7.0.0.9-WS-WCServer-IFJR59567
7.0.0.9-WS-WCDeveloperEnterprise-IFJR59567

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APAR status

  • Closed as program error.

Error description

  • After you upgrade from 8.0.4.10 to 8.0.4.11, you cannot add
products to the cart and you encounter the following error in
the logs:

CommerceSrvr E
com.ibm.commerce.messaging.commandmapper.xml.ECSAXHandler
endDocument CMN8108S: Messaging system cannot determine the
command name to be invoked by the inbound message. No command
condition is satisfied by this message.

The issue is coming from this class:
com.ibm.commerce.foundation.client.facade.bod.servlet.config.URL
ClientObjectToNounAssociation

The class supposed to load all the default and custom
associations but due to APAR JR59011, it is overriding the
default associations with the custom associations.

Local fix

  • No local fix.

Problem summary

  • USERS AFFECTED:
wc.804.fp

PROBLEM ABSTRACT:
Cannot add products to cart after upgrading to Version 8.0.4.11

BUSINESS IMPACT:
Cannot add products to cart.

RECOMMENDATION:

Problem conclusion

  • Change the parsing API to accept a flag to ensure that the
customization will not flush the default BOD configuration
mapping.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR59567
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-05-17
    • 

  • Closed date
    2018-06-28
    • 

  • Last modified date
    2018-06-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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