IBM Support

JR59433: DIAGRAM TAB IN CLIENT-SIDE HUMAN SERVICE LOSES ALL CONTENT

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • After you re-open a client-side human service where multiple
    diagram elements including connections out of a coach element
    were pasted, you notice all the diagram content is lost.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM)
    IBM BPM Express
    

Local fix

  • To prevent the issue from occurring
    -Don't include coach connections when doing a multi-select copy
    and paste. For example, just select the nodes in the diagram and
    not the connections between them
    or
    -Add a new connection to the diagram that is outbound from a
    script and include both in the copy and paste. For example, add
    an empty script, draw a connection from it to your coach, and
    then select everything you want to copy including this empty
    script and its connection. After you paste it, you can delete
    the additional connection and script as well as their copies.
    

Problem summary

  • The copy and paste action in the diagram might cause a
    connection with a duplicate ID to be created, which might cause
    the diagram to lose all visual content.
    

Problem conclusion

  • A fix that prevents duplicate IDs for connections will be
    available in a future release of IBM Business Automation
    Workflow.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR59433

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    855

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-17

  • Closed date

    2018-05-15

  • Last modified date

    2018-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 May 2018