JR59410: Irrelevant search results if you search by using a single search term

APAR status

• Closed as program error.

Error description

• During construction of the SearchExpression By SearchType, a
  quote is not added to the final Solr query's "q".
  
  Because of this missing quotation mark, when the term contains
  numbers and letters or delimiter, the WordDelimiterFilterFactory
   will parse the term into multiple terms. For example, the
  search term A_1984 will be separated into "A" and "1984".
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 8.
  
  PROBLEM ABSTRACT:
  Irrelevant search results if you search by using a single search
   term
  
  BUSINESS IMPACT:
  Shoppers get irrelevant search results.
  
  RECOMMENDATION:
  

Problem conclusion

• Updated to append double quote character when there is only one
  single term. This is to avoid Solr WordDelimiterFilterFactory
  parsing by number, by case change,  etc, such as 'N_dress' or
  'k40abc'. The original intention is to find the exact match with
   "N_dress", "ND1990", but Solr will parse it
  (defaultSearch:nd1990 defaultSearch:nd) defaultSearch:1990)
  |
  partNumber_ntk:nd1990^15.0
  |
  (((shortDescription:nd1990 shortDescription:nd)
  shortDescription:1990)^5.0)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R800 PSY

     UP