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JR59384: Orderitem price override is not copied to the new merged cart

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APAR status

  • Closed as program error.

Error description

  • During logon, order item price override is not copied to the new
    merged cart.
    
    For example, a registered shopper adds a product (A) into the
    cart that has a base price of $100. Shopper also modifies the
    item (addons) and this becomes $150 for product A.
    
    Then the shopper logs off without placing the order and adds
    some other product (B) to the cart. Then logs in back, this
    would
    trigger a merge cart. But the registered shopper's product A
    (which should be $150) is copied to the guest shopper's order
    cart with new orderitem_id and the price of product A is reset
    to original $100.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 and Version 8.
    
    PROBLEM ABSTRACT:
    Orderitem price override is not copied to the new merged cart
    
    BUSINESS IMPACT:
    Shopper loses price override.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated logic. When merging a pending guest cart to registered
    shopper's cart, keep any existing price override.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR59384

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-09

  • Closed date

    2018-06-12

  • Last modified date

    2018-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021