APAR status
Closed as program error.
Error description
During logon, order item price override is not copied to the new merged cart. For example, a registered shopper adds a product (A) into the cart that has a base price of $100. Shopper also modifies the item (addons) and this becomes $150 for product A. Then the shopper logs off without placing the order and adds some other product (B) to the cart. Then logs in back, this would trigger a merge cart. But the registered shopper's product A (which should be $150) is copied to the guest shopper's order cart with new orderitem_id and the price of product A is reset to original $100.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 and Version 8. PROBLEM ABSTRACT: Orderitem price override is not copied to the new merged cart BUSINESS IMPACT: Shopper loses price override. RECOMMENDATION:
Problem conclusion
Updated logic. When merging a pending guest cart to registered shopper's cart, keep any existing price override.
Temporary fix
Comments
APAR Information
APAR number
JR59384
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-04-09
Closed date
2018-06-12
Last modified date
2018-06-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021