APAR status
Closed as program error.
Error description
The following exception is seen after installing JR57861 ClassicCommer I com.ibm.commerce.foundation.internal.server.command.impl.Classic CommerceCommandFactorySourceImpl createCommand(CommandKey) <Null Message> java.lang.NullPointerException at com.ibm.ws.webcontainer.srt.SRTServletRequest$SRTServletRequestH elper.access$200(SRTServletRequest.java:3285) at com.ibm.ws.webcontainer.srt.SRTServletRequest.getAttribute(SRTSe rvletRequest.java:319) at com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro xyRequest.java:557) at com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro xyRequest.java:557) at com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro xyRequest.java:557) at javax.servlet.ServletRequestWrapper.getAttribute(ServletRequestW rapper.java:93) at com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro xyRequest.java:557) at com.ibm.commerce.foundation.internal.server.command.impl.Classic CommerceCommandFactorySourceImpl.createCommand(ClassicCommerceCo mmandFactorySourceImpl.java:233) at com.ibm.commerce.foundation.server.command.CommandFactory.create Command(CommandFactory.java:126) at com.ibm.commerce.marketing.facade.server.metadata.MarketingMetad ata.adjustServerTime(MarketingMetadata.java:736)
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7. PROBLEM ABSTRACT: Null pointer exception after installing JR57861 BUSINESS IMPACT: User registration fails. RECOMMENDATION:
Problem conclusion
Updated error handling for the request servlet context retrieval so that the bad request is ignored.
Temporary fix
Comments
APAR Information
APAR number
JR59382
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-04-09
Closed date
2018-06-28
Last modified date
2018-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021