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JR59382: Null pointer exception after installing JR57861

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APAR status

  • Closed as program error.

Error description

  • The following exception is seen after installing JR57861
    
    ClassicCommer I
    com.ibm.commerce.foundation.internal.server.command.impl.Classic
    CommerceCommandFactorySourceImpl createCommand(CommandKey)
    <Null Message>
    java.lang.NullPointerException
        at
    com.ibm.ws.webcontainer.srt.SRTServletRequest$SRTServletRequestH
    elper.access$200(SRTServletRequest.java:3285)
        at
    com.ibm.ws.webcontainer.srt.SRTServletRequest.getAttribute(SRTSe
    rvletRequest.java:319)
        at
    com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro
    xyRequest.java:557)
        at
    com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro
    xyRequest.java:557)
        at
    com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro
    xyRequest.java:557)
        at
    javax.servlet.ServletRequestWrapper.getAttribute(ServletRequestW
    rapper.java:93)
        at
    com.ibm.ws.cache.servlet.CacheProxyRequest.getAttribute(CachePro
    xyRequest.java:557)
        at
    com.ibm.commerce.foundation.internal.server.command.impl.Classic
    CommerceCommandFactorySourceImpl.createCommand(ClassicCommerceCo
    mmandFactorySourceImpl.java:233)
        at
    com.ibm.commerce.foundation.server.command.CommandFactory.create
    Command(CommandFactory.java:126)
        at
    com.ibm.commerce.marketing.facade.server.metadata.MarketingMetad
    ata.adjustServerTime(MarketingMetadata.java:736)
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7.
    
    PROBLEM ABSTRACT:
    Null pointer exception after installing JR57861
    
    BUSINESS IMPACT:
    User registration fails.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated error handling for the request servlet context retrieval
     so that the bad request is ignored.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR59382

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-09

  • Closed date

    2018-06-28

  • Last modified date

    2018-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021