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JR59313: Guest User session breaks due to dirty EJB cache.

Direct links to fixes

7.0.0.9-WS-WCServerEnterprise-IFJR59313
7.0.0.9-WS-WCDeveloperEnterprise-IFJR59313

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APAR status

  • Closed as program error.

Error description

  • This problem only occurs on this custom scenario:
Enable Persistent Session and Enable "Migrate Guest Orders Event
 Listener"

The custom code which invokes
com.ibm.commerce.order.objects.OrderAccessBean.findPendingOrders
(Long, Long) generates the dirty EJB cache
because the OOB GuestUserOrderResetCmdImpl uses
ServerJDBCHelperAccessBean to populate data changes. This cannot
 refresh the EJB cache. Therefore, the subsequent GetOrder
service uses the dirty cache to proceed.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce Version 7 FEP8 and later.

PROBLEM ABSTRACT:
Guest User session breaks due to dirty EJB cache.

BUSINESS IMPACT:
Lose shopping cart for returning guest shoppers.

RECOMMENDATION:

    



Problem conclusion


    

  • Update GuestUserOrderResetCmdImpl to use AccessBean to update
the records so that the EJB cache can be consistent.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR59313
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-03-21
    • 

  • Closed date
    2018-04-09
    • 

  • Last modified date
    2018-04-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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