IBM Support

JR59247: AFTER LOGGING INTO IBM PROCESS PORTAL, YOU SEE A 404 NOT FOUND ERROR IN THE BROWSER'S NETWORK TRAFFIC DEVELOPER TOOL

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APAR status

  • Closed as program error.

Error description

  • If IBM Business Process Manager (BPM) is upgraded to V8.5.7
    cumulative fix 2017.06 and the JR58514 fix is installed, you
    might see 404 not found error for requests to
    /ProcessPortal/%7B%7BdashboardUrl%7D%7D and
    /ProcessPortal/%7B%7BcoachUrl%7D%7D after logging into IBM
    Process Portal.
    
    PRODUCTS AFFECTED
    IBM BPM
    IBM BPM Express
    

Local fix

Problem summary

  • This issue occurs when the invalid URLs
    /ProcessPortal/%7B%7BdashboardUrl%7D%7D and
    /ProcessPortal/%7B%7BcoachUrl%7D%7D are calling while loading
    Process Portal because JR58514 changes the directive/attribute
    from ng-src to src for the coach viewer. This problem occurs
    only in Firefox and Chrome . In Chrome and Firefox, iframes try
    to load a url like protocol://host:port/variableName when just
    src is used, causing 404 errors. You can safely ignore these are
     errors.
    

Problem conclusion

  • A fix that uses the iframesrc directive/attribute instead will
    be available in a future release of IBM BPM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR59247

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-07

  • Closed date

    2018-03-09

  • Last modified date

    2018-03-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
09 March 2018