APAR status
Closed as program error.
Error description
TriggerMetricFileDownloadCmd scheduled job on the Transaction server is failing on the REST call to the Search server with following error, 0000031b RestHandlerHe > com.ibm.commerce.foundation.internal.client.util.RestHandlerHelp er issueRESTServiceRequest(String,MessageContext,boolean,Map<String ,String>,String,int) ENTRY https://localhost:3738/search/admin/resources/store/1/external_f ile/fetch null false null {"deleteRemoteFiles":false,"jobId":"23035","jobInstanceId":"4044 8"} 202 on Search server side, Caused by: java.lang.ClassCastException: java.lang.Boolean incompatible with java.lang.String at com.ibm.commerce.search.rest.FetchExternalFileResource.getJSONPr opertyValue(FetchExternalFileResource.java:185) at com.ibm.commerce.search.rest.FetchExternalFileResource.downloadE xternalFiles(FetchExternalFileResource.java:114) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.ibm.ws.jaxrs20.server.LibertyJaxRsServerFactoryBean.performI nvocation(LibertyJaxRsServerFactoryBean.java:632) at com.ibm.ws.jaxrs20.server.LibertyJaxRsInvoker.performInvocation( LibertyJaxRsInvoker.java:118) at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractIn voker.java:96) at com.ibm.ws.jaxrs20.server.LibertyJaxRsInvoker.invoke(LibertyJaxR sInvoker.java:252) at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:189)
Local fix
Problem summary
USERS AFFECTED: wc.804.fp PROBLEM ABSTRACT: TriggerMetricFileDownloadCmd scheduler job fails with Search call BUSINESS IMPACT: Customer could not run the scheduler job TriggerMetricFileDownloadCmd on V9 RECOMMENDATION:
Problem conclusion
Fix the defect and check in into 804.fp and V9
Temporary fix
Comments
APAR Information
APAR number
JR59178
Reported component name
COMMERCE INSIGH
Reported component ID
5725Y1100
Reported release
CLD
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-02-22
Closed date
2018-10-29
Last modified date
2018-10-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COMMERCE INSIGH
Fixed component ID
5725Y1100
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9SMM","label":"Watson Commerce Insights"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"CLD","Edition":"","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
29 October 2018