IBM Support

JR59084: Incorrect price facets after price index load

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Each time Price Index Load is run, the price facets show the
    wrong (random) results. Restarting the Solr servers resolves the
     issue.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 Feature Pack 8, Version 8, and
    Version 9.
    
    PROBLEM ABSTRACT:
    Incorrect price facets after price index load
    
    BUSINESS IMPACT:
    Incorrect display in the storefront.
    
    RECOMMENDATION:
    

Problem conclusion

  • Added a dummy commit after indexload is finished to force open a
     new searcher.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR59084

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-01

  • Closed date

    2018-06-29

  • Last modified date

    2018-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021