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JR58907: USERS CAN'T LOG IN

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Direct link to fix

bpm.8600.cf2018.03.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • When a user tries to log in to IBM Business Process Manager
(BPM), IBM BPM queries the database for attributes. Some user
attributes might remain in the database even after a snapshot
was completely deleted, making those user attributes orphaned.
Because the snapshot is deleted, IBM BPM can't retrieve
information about the related attribute definition, preventing
you from logging in and showing you the following
NullPointerException:

0000073a wle           E   CWLLG2229E: An exception occurred in
an EJB call.  Error: java.lang.NullPointerException

com.lombardisoftware.core.TeamWorksRuntimeException:
java.lang.NullPointerException
at
com.lombardisoftware.core.TeamWorksRuntimeException.asTeamWorksR
untimeException(TeamWorksRuntimeException.java:69)
at
com.lombardisoftware.servlet.util.ProfileCache.loadCacheData(Pro
fileCache.java:276)
at
com.lombardisoftware.servlet.util.ProfileCache.loadCacheData(Pro
fileCache.java:52)
at
com.lombardisoftware.core.cache.GenericCache.getCacheData(Generi
cCache.java:215)
at
com.lombardisoftware.servlet.util.ProfileCache.getCacheData(Prof
ileCache.java:128)
at
com.lombardisoftware.servlet.util.ProfileCache.getProfile(Profil
eCache.java:99)
at
com.lombardisoftware.server.ejb.security.SecurityCore.getUserLoc
alePreferences(SecurityCore.java:1114)

PRODUCTS AFFECTED 
IBM Business Process Manager (BPM)
IBM BPM Express

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix will be included in the next cumulative fix for IBM BPM
V8.6.0.0 that checks for and ignores orphaned user attribute
values and, therefore, avoids the NullPointerException.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR58907
    • 

  • Reported component name
    BPM
    • 

  • Reported component ID
    5737A5700
    • 

  • Reported release
    860
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-12-21
    • 

  • Closed date
    2018-02-27
    • 

  • Last modified date
    2018-02-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM
    • 

  • Fixed component ID
    5737A5700
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 September 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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