IBM Support

JR58801: RESPONSIVE PROCESS PORTAL DOESN'T LOAD IF THE DASHBOARD NAME CONTAINS NON-ENGLISH CHARACTERS

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Direct link to fix

bpm.8600.cf2017.12.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • If a dashboard is used and the name contains non-English
characters, for example the German umlaut, IBM Process Portal
doesn't refresh.

The addressibility of the URL is also not working. You see
errors like

https://localhost:9445/https://localhost:9445/ProcessPortal/dash
boards/SYSRP/RESPONSIVE_WORK
"The requested page is not available"

or

SRVE0255E: A WebGroup/Virtual Host to handle
/https://localhost:9445/ProcessPortal/dashboards/PMRREP/%C3%84xy
z+Dashboard has not been defined.
SRVE0255E: A WebGroup/Virtual Host to handle localhost:9445 has
not been defined.

URL addressibility refers to using a previously bookmarked URL
to go to the target page. In this context, you should be able to
use a previously bookmarked page while in Process Portal and use
it later. However, that bookmarked URL no longer works.

PRODUCTS AFFECTED
IBM Business Process Manager (BPM)
IBM BPM Express

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix that enables correct navigation for dashboards that have
names containing non-English characters will be available in a
future release of IBM BPM.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR58801
    • 

  • Reported component name
    BPM
    • 

  • Reported component ID
    5737A5700
    • 

  • Reported release
    860
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-12-04
    • 

  • Closed date
    2017-12-07
    • 

  • Last modified date
    2017-12-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM
    • 

  • Fixed component ID
    5737A5700
    • 



Applicable component levels


    

  • R860  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 September 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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