JR58798: UNEXPECTED TEXT METADATA IS ALSO COPIED WHEN TEXT IS COPIED FROM RICH TEXT FORMAT TO THE PROCESS PORTAL SEARCH FIELD

workflow.18002.delta.repository

APAR status

• Closed as program error.

Error description

• If a user copies text from a rich text format source (like a
  Word document or a browser), the metadata for formatting the
  text is also copied into the search field. You see errors on the
   server. For example, an error like this might be logged in the
  SystemOut.log file:
  
  [9/13/17 16:04:42:032 EDT] 00006dd8 JavaScriptRun E
  CWLLG2015E:  An unexpected runtime exception occurred. See
  exception for more details.  Error: Wrapped
  com.lombardisoftware.core.TeamWorksException:
  INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
  search filter '<span style="color: red; font-size:
  48pt;">Employee</span>'. (<JSScript>#33).
  
  org.mozilla.javascript.WrappedException: Wrapped
  com.lombardisoftware.core.TeamWorksException:
  INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
  search filter '<span style="color: red; font-size:
  48pt;">Employee</span>'. (<JSScript>#33)
   at
  org.mozilla.javascript.Context.throwAsScriptRuntimeEx(Context.ja
  va:1754)
   at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:148)
   at
  org.mozilla.javascript.FunctionObject.call(FunctionObject.java:4
  90)
   at
  org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.jav
  a:1473)
  ...
  
  Caused by: com.lombardisoftware.core.TeamWorksException:
  INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
  search filter '<span style="color: red; font-size:
  48pt;">Employee</span>'.
   at
  com.lombardisoftware.core.TeamWorksException.asTeamWorksExceptio
  n(TeamWorksException.java:136)
   at
  com.ibm.bpm.dashboards.data.InstanceListItemHelper.retrieveInsta
  nceList(InstanceListItemHelper.java:92)
   at
  com.lombardisoftware.core.script.js.AbstractTWSystemScriptable.j
  sFunction_retrieveInstanceList(AbstractTWSystemScriptable.java:2
  326)
   at sun.reflect.GeneratedMethodAccessor819.invoke(Unknown
  Source)
   at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:56)
   at java.lang.reflect.Method.invoke(Method.java:620)
   at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:126)
   ... 122 more
  Caused by:
  com.ibm.bpm.search.core.BPMSearchInvalidQueryException:
  INVALID_SEARCH_QUERY_EXCEPTION:CWLLG0926W: Could not parse the
  search filter '<span style="color: red; font-size:
  48pt;">Employee</span>'.
   at
  com.ibm.bpm.search.instance.search.InstanceListItemSearchImpl.pa
  rseQueryString(InstanceListItemSearchImpl.java:248)
   at
  com.ibm.bpm.search.instance.search.InstanceListItemSearchImpl.se
  archInstanceListItemsTopN(InstanceListItemSearchImpl.java:132)
   at
  com.ibm.bpm.dashboards.data.InstanceListItemHelper.retrieveInsta
  nceList(InstanceListItemHelper.java:87)
   ... 127 more
  Caused by: org.apache.lucene.queryparser.classic.ParseException:
  Cannot parse '<span style="color  red; font-size
  48pt;">Employee</span>': Lexical error at line 1, column 59.
  Encountered: <EOF> after : "/span>"
   at
  org.apache.lucene.queryparser.classic.QueryParserBase.parse(Quer
  yParserBase.java:130)
   at
  com.ibm.bpm.search.instance.search.InstanceListItemSearchImpl.pa
  rseQueryString(InstanceListItemSearchImpl.java:243)
   ... 129 more
  Caused by: org.apache.lucene.queryparser.classic.TokenMgrError:
  Lexical error at line 1, column 59.  Encountered: <EOF> after :
  "/span>"
   at
  org.apache.lucene.queryparser.classic.QueryParserTokenManager.ge
  tNextToken(QueryParserTokenManager.java:1048)
   at
  org.apache.lucene.queryparser.classic.QueryParser.jj_scan_token(
  QueryParser.java:599)
   at
  org.apache.lucene.queryparser.classic.QueryParser.jj_3R_2(QueryP
  arser.java:482)
   at
  org.apache.lucene.queryparser.classic.QueryParser.jj_3_1(QueryPa
  rser.java:489)
   at
  org.apache.lucene.queryparser.classic.QueryParser.jj_2_1(QueryPa
  rser.java:475)
   at
  org.apache.lucene.queryparser.classic.QueryParser.Clause(QueryPa
  rser.java:226)
   at
  org.apache.lucene.queryparser.classic.QueryParser.Query(QueryPar
  ser.java:212)
   at
  org.apache.lucene.queryparser.classic.QueryParser.TopLevelQuery(
  QueryParser.java:170)
   at
  org.apache.lucene.queryparser.classic.QueryParserBase.parse(Quer
  yParserBase.java:120)
   ... 130 more
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM)
  IBM BPM Express
  

Local fix

• The user can try either of the following methods to work around
  this issue. These options vary based on the operating system,
  program availability, and browser support.
  
  -Paste the selected text into and intermediary program, such as
  Windows Notepad, to remove the formatting metadata. Then re-copy
  it to the Process Portal search field.
  
  -Use the CTRL+SHIFT+V keys to perform paste the content in the
  Process Portal search field.
  

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix that ignores any formatting metadata and uses only the
  content of the copied text during a copy action will be
  available in a future release of IBM BPM.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels