IBM Support

JR58618: IBM PROCESS PORTAL DOES NOT DISPLAY THE LABELS OF DASHBOARDS, LAUNCHABLE PROCESSES, OR SERVICES

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Direct link to fix

bpm.8600.cf2017.12.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • After you upgrade to IBM Business Process Manager (BPM) V8.6,
IBM Process Portal doesn't display the labels of dashboards or
launchable processes or services for some users.

PRODUCTS AFFECTED
IBM BPM
IBM BPM Express

Local fix

  • A process administrator can go to the Process Admin Console and
clear the user attribute setting. After this attribute is
cleared and the user logs back into Process Portal, he or she
will see the labels.

Problem summary

  • This issue occurs because the user attribute setting is "Base
Text Direction".

Possible values for the attribute are
Default - do nothing
LTR - Left to right
RTL - Right to left
Default (Contextual)

Only "Default - do nothing" works for IBM BPM V8.6. All other
choices result in Process Portal not displaying the labels.

Problem conclusion

  • A fix that correctly displays labels dashboards and launchable
processes/services will be available in a future release of IBM
BPM.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR58618
    • 

  • Reported component name
    BPM
    • 

  • Reported component ID
    5737A5700
    • 

  • Reported release
    860
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-10-23
    • 

  • Closed date
    2017-10-23
    • 

  • Last modified date
    2017-11-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM
    • 

  • Fixed component ID
    5737A5700
    • 



Applicable component levels


    

  • R860  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 September 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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