IBM Support

JR58491: SYSTEM PROCESS APP SNAPSHOT DEPLOYS TO A TARGET PROCESS SERVER

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APAR status

  • Closed as program error.

Error description

  • If you deleted a system process app snapshot (such as an IBM
    Process Portal process app) from a process server and then
    reinstalled by deploying it from IBM Process Center, a
    subsequent system upgrade might fail when you run the
    BPMUpdateSystemApp command. This issue occurs when the command
    tries to import the same system app again and the branch_ids do
    not match.
    
    You might see following statement in the BPMUpdateSystemApp log
    under Dmgr profile:
    
    [7/4/17 10:43:03:693 CEST] 00000001 SnapshotDelet E   Could not
    delete snapshot Snapshot.e75bb546-31ff-30f2-aae1-519047e3e83a
    from branch Branch.a6e3cd56-aa97-3b3d-8426-d75835a374c5 because
    Branch Branch.a6e3cd56-aa97-3b3d-8426-d75835a374c5 is not found
    

Local fix

  • Delete the snapshot deployed from Process Center and then import
     the .twx file by using the BPMUpdateSystemApp command.
    

Problem summary

  • No additional information is available.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM)
    IBM BPM Express
    

Problem conclusion

  • A fix that prevent the system process app snapshot from
    deploying to a target process server will be included in future
    release of IBM BPM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR58491

  • Reported component name

    BPM

  • Reported component ID

    5737A5700

  • Reported release

    860

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-04

  • Closed date

    2017-11-27

  • Last modified date

    2017-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM

  • Fixed component ID

    5737A5700

Applicable component levels

  • R860 PSY

       UP

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Document Information

Modified date:
14 September 2022