IBM Support

JR58283: WHEN LOGGING IN FAILS WHILE YOU RUN A SERVICE BY NAME, YOU'RE SENT TO AN INCORRECT PROCESS ADMIN CONSOLE LOGIN PAGE

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • On the login page, you notice it's labeled "Process Admin"
    although it is not the Process Admin Console login page; it is
    the correct login page for your purposes. You click the Log In
    button; then, while the request is sent to the server, you click
    the Log In button again. The first click's request to the server
    fails, but the second click is processed instead and, because
    the correct redirect header information is lost from the first
    click (login) request, a fallback occurs, which results in a
    redirection to the Process Admin Console instead of the human
    service you expect.
    
    PRODUCTS AFFECTED
    IBM BPM Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

  • The incorrect label on login page is a minor visual
    inconvenience and can be ignored. To avoid being redirected to
    the incorrectly labeled Process Admin Console page, do not click
    the Log In button more than once.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix that corrects the login page labels and avoids redirection
    to the Process Admin Console will be available in a future
    release of IBM BPM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR58283

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-17

  • Closed date

    2017-08-17

  • Last modified date

    2017-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R857 PSY

       UP

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Document Information

Modified date:
18 September 2017