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JR58111: Cloned activitytoken is used after command completes

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APAR status

  • Closed as program error.

Error description

  • When leveraging 'sendmsg' to send out notifications for a
password reset, a temporary cloned activitytoken that is created
 during 'sendmsg' execution is still used after the command
completes. This leads to an invalid activity token error on
subsequent requests to use the activity since it never gets
persisted to the database.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce Version 7.

PROBLEM ABSTRACT:
Cloned activitytoken is used after command completes

BUSINESS IMPACT:
Shopper cannot reset password.

RECOMMENDATION:

    



Problem conclusion


    

  • Updated reset password flow to ensure that the token can be
persisted to the database.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR58111
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-07-03
    • 

  • Closed date
    2017-08-02
    • 

  • Last modified date
    2017-08-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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