Direct links to fixes
APAR status
Closed as program error.
Error description
During the order flow, InsertPromotionRewardOptionDataToOrderCmd throws Null Pointer Exception. The exception might occur when the cart contains stale data and some previously applied promotion becomes invalid.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 8. PROBLEM ABSTRACT: InsertPromotionRewardOptionDataToOrderCmd throws Null Pointer Exception for stale cart BUSINESS IMPACT: Shoppers cannot check out. RECOMMENDATION:
Problem conclusion
Updated logic to check for null values to avoid NullPointerException.
Temporary fix
Comments
APAR Information
APAR number
JR57905
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-16
Closed date
2017-09-05
Last modified date
2017-09-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021