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JR57905: InsertPromotionRewardOptionDataToOrderCmd throws Null Pointer Exception for stale cart

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APAR status

  • Closed as program error.

Error description

  • During the order flow, InsertPromotionRewardOptionDataToOrderCmd
    throws Null Pointer Exception. The exception might occur when
    the cart contains stale data and some previously applied
    promotion becomes invalid.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 8.
    
    PROBLEM ABSTRACT:
    InsertPromotionRewardOptionDataToOrderCmd throws Null Pointer
    Exception for stale cart
    
    BUSINESS IMPACT:
    Shoppers cannot check out.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated logic to check for null values to avoid
    NullPointerException.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57905

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-16

  • Closed date

    2017-09-05

  • Last modified date

    2017-09-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021