APAR status
Closed as program error.
Error description
When a user uploads a new contract version with no change to the contract, and then marks a saved order as the current order, order items that contain the old contract number are deleted. The issue occurs because when you upload a new version of the contract, the contract Id changes. WebSphere Commerce automatically deletes order items that contain an invalid contract Id.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 8 B2B business model. PROBLEM ABSTRACT: Moving saved order to current order might delete order items if a new contract version is uploaded BUSINESS IMPACT: Items are deleted from the cart. RECOMMENDATION:
Problem conclusion
Added new configuration. If users do not want order items with an obsolete contract Id to be automatically deleted, users can disable the feature. For more information about disabling, see https://ibm.biz/BdiaAB.
Temporary fix
Comments
APAR Information
APAR number
JR57887
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-11
Closed date
2017-09-05
Last modified date
2017-09-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021