IBM Support

JR57887: Moving saved order to current order might delete order items if a new contract version is uploaded

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a user uploads a new contract version with no change to the
    contract, and then marks a saved order as the current order,
    order items that contain the old contract number are deleted.
    
    The issue occurs because when you upload a new version of the
    contract, the contract Id changes. WebSphere Commerce
    automatically deletes order items that contain an invalid
    contract Id.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 8 B2B business model.
    
    PROBLEM ABSTRACT:
    Moving saved order to current order might delete order items if
    a new contract version is uploaded
    
    BUSINESS IMPACT:
    Items are deleted from the cart.
    
    RECOMMENDATION:
    

Problem conclusion

  • Added new configuration. If users do not want order items with
    an obsolete contract Id to be automatically deleted, users can
    disable the feature.
    For more information about disabling, see
    https://ibm.biz/BdiaAB.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57887

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-11

  • Closed date

    2017-09-05

  • Last modified date

    2017-09-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021