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JR57648: Order shipment notification email shows marketing content in the wrong language

Direct links to fixes

7.0.0.9-WS-WCServer-IFJR57648
7.0.0.9-WS-WCDeveloper-IFJR57648

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APAR status

  • Closed as program error.

Error description

  • Globalization Context has the wrong languageId regardless of
what is passed to the e-Marketing Spot REST call. This causes
issues when trying to display marketing content in a specific
language.

Local fix

  • No local fix.

Problem summary

  • USERS AFFECTED:
WebSphere Commerce Version 7 Feature Pack 8 and Fix Pack 9.

PROBLEM ABSTRACT:
Order shipment notification email shows marketing content in the
 wrong language

BUSINESS IMPACT:
Shoppers see marketing content in the wrong language.

RECOMMENDATION:

Problem conclusion

  • Updated logic to get the preferred languageId and set it into
CommandContext, and when the REST call ends, restore the
languageId to the primary language in cases where the wrong
language shows.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR57648
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-03-24
    • 

  • Closed date
    2017-04-20
    • 

  • Last modified date
    2017-04-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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