IBM Support

JR57636: PROCESS ADMIN CONSOLE'S EVENT MANAGER MONITOR CAN'T BE DISPLAYED

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Process Admin Console's Event Manager Monitor can't be
    displayed. Without fixes to properly display the error stack in
    the SystemOut.log file, only the generic message is displayed
    with a random GUID:
    
    
    [2/23/17 15:06:07:816 CET] 0000013e wle_portal    E   Ask the
    administrator to check the SystemOut.log file for more
    information to resolve the error.
    (708d25b2-108b-416a-b87a-d977a1cf661f)
    
    FFDC file showed true error in the "caused by":
    
    Caused by: java.lang.NullPointerException
     at
    com.lombardisoftware.server.scheduler.CronEvaluator.getDayOfWeek
    First(CronEvaluator.java:1105)
     at
    com.lombardisoftware.server.scheduler.CronEvaluator.getNextSched
    uledTime(CronEvaluator.java:1088)
     at
    com.lombardisoftware.server.ejb.eventmgr.SchedulerStatusReportBu
    ilder.addTimingInfo(SchedulerStatusReportBuilder.java:197)
     at
    com.lombardisoftware.server.ejb.eventmgr.SchedulerStatusReportBu
    ilder.createTaskElement(SchedulerStatusReportBuilder.java:160)
     at
    com.lombardisoftware.server.ejb.eventmgr.SchedulerStatusReportBu
    ilder.buildStatusReport(SchedulerStatusReportBuilder.java:100)
     at
    com.lombardisoftware.server.ejb.eventmgr.SchedulerStatusReportBu
    ilder.buildStatusReport(SchedulerStatusReportBuilder.java:68)
     at
    com.lombardisoftware.servlet.util.manager.EventMonitorRM$1.doInT
    ransaction(EventMonitorRM.java:110
    
    
    PRODUCT AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • You experience this issue when one of the process applications
    on the system contains an undercover agent (UCA) that is set to
    fire each first Monday within each year at 09:00.
    After the UCA fired on 01.01.2017, it failed for some reason.
    The UCA was converted to a ReplayOnHoldTask, which is scheduled
    for 01.02.2099.
    In the Event Manager Monitor (in Process Admin Console), the
    UCA's next schedule time is to be displayed, which would be
    04.01.2100. However, to stop computing next schedule times with
    invalid definitions all dates after 31.12.2099 return null,
    causing a NullPointerException if the schedule definition
     contains a "first day" specification.
    

Problem conclusion

  • A fix will be available in IBM BPM V8.5.7 cumulative fix 2017.06
     that handles "first-day" specifications correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57636

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-23

  • Closed date

    2017-05-17

  • Last modified date

    2017-05-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 May 2017