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JR57352: Improve performance and concurrency of User Lookup in WebSphere Commerce Accelerator

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When multiple users are searching for users/members within
    WebSphere Commerce Accelerator, users might encounter
    concurrency issues, which slow down queries and causes threads
    to hang while waiting for a response from the database.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7.
    
    PROBLEM ABSTRACT:
    Improve performance and concurrency of User Lookup in WebSphere
    Commerce Accelerator
    
    BUSINESS IMPACT:
    Administrator might experience performance issues in WebSphere
    Commerce Accelerator when searching for users.
    
    RECOMMENDATION:
    

Problem conclusion

  • Improved sql query construction to solve the performance issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57352

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-31

  • Closed date

    2018-08-09

  • Last modified date

    2018-08-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
12 December 2021