APAR status
Closed as program error.
Error description
When multiple users are searching for users/members within WebSphere Commerce Accelerator, users might encounter concurrency issues, which slow down queries and causes threads to hang while waiting for a response from the database.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7. PROBLEM ABSTRACT: Improve performance and concurrency of User Lookup in WebSphere Commerce Accelerator BUSINESS IMPACT: Administrator might experience performance issues in WebSphere Commerce Accelerator when searching for users. RECOMMENDATION:
Problem conclusion
Improved sql query construction to solve the performance issue.
Temporary fix
Comments
APAR Information
APAR number
JR57352
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-01-31
Closed date
2018-08-09
Last modified date
2018-08-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
12 December 2021