IBM Support

JR57269: AFTER A RESPONSIVE COACHES TOOLKIT SELECT CONTROL IS CHOSEN, THECOACH PAGE BECOMES UNRESPONSIVE IN INTERNET EXPLORER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The coach page becomes unresponsive after a selection is made.
    This issue occurs when a select control contains many items in
    its pick list.
    
    The page eventually recovers and you can continue interacting
    with it; however, the browser might stop working completely,
    particularly in Microsoft Internet Explorer. In Internet
    Explorer, a banner might be displayed with the message "<site>
    is not responding due to a long running script." along with a
    button giving the you the option to "Stop script".
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03
    that disables angular animation events for responsive toolkit
    select control to prevent the browser from hanging.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR57269

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-29

  • Closed date

    2017-01-30

  • Last modified date

    2017-03-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 September 2023