JR57260: Cannot perform multi-select on brand facet after applying JR55148

APAR status

• Closed as program error.

Error description

• When using the inventory search index, you might see problems
  with multiple facet selection.
  
  When using multiple facets (Selection-flag in FACET table is set
   to 1) the Solr call does not return the facet values that are
  not selected, and the returned count is also incorrect.
  
  The user navigates to a category and tries to filter for a
  brand. The filter is applied and the correct product result and
  correct count is returned. The facet mfName, however, only
  contains the selected facet and an incorrect count. The returned
   count matches the total number of products for the facet for
  the entire shop, but is wrong for the current category.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 Feature Pack 7 or later.
  
  PROBLEM ABSTRACT:
  Cannot perform multi-select on brand facet after applying
  JR55148
  
  BUSINESS IMPACT:
  Returning incorrect facet count in certain facets,  but the
  overall search result hit count is correct.
  
  RECOMMENDATION:
  

Problem conclusion

• Updated the SolrSearchMultipleFacets class to fix the issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS DEV ED W

• Fixed component ID

  5724I3900

Applicable component levels

• R700 PSY

     UP