JR56962: Forgot password for users without password, when using validation code, is not working

7.0.0.9-WS-WCServer-IFJR56962
7.0.0.9-WS-WCDeveloper-IFJR56962

APAR status

• Closed as program error.

Error description

• The Forgot Password process sends an email with a validation
  code that a shopper needs to submit before the shopper can
  change the account password. If the shopper is registered in the
   database but has a NULL password, then the validation code from
   the email does not work.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 Fix Pack 9
  WebSphere Commerce Version 8.0.0.0 to Version 8.0.4.0.
  
  PROBLEM ABSTRACT:
  Forgot password for users without password, when using
  validation code, is not working
  
  BUSINESS IMPACT:
  Shoppers with a null password are unable to reset their password
   at logon.
  
  RECOMMENDATION:
  

Problem conclusion

• Updated reset password logic for shoppers with a null password.
  Updated administrator reset password flow.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP