APAR status
Closed as program error.
Error description
By default, to send an email, there must be a recipient in the 'To' field. If there is no entry in the 'To' field but there are entries in the 'CC' or 'BCC' fields, then the email is not sent.
Local fix
Add an email address in the transport configuration for the To/Recipient field.
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7. PROBLEM ABSTRACT: JCA Email adapter does not send emails if only cc or bcc fields are entered BUSINESS IMPACT: Cannot send emails without a 'To' recipient. RECOMMENDATION:
Problem conclusion
Updated logic. If email addresses exist in the 'cc' or 'bcc' fields, then send the email.
Temporary fix
Comments
APAR Information
APAR number
JR56902
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-27
Closed date
2017-08-15
Last modified date
2017-08-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021