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JR56902: JCA Email adapter does not send emails if only cc or bcc fields are entered

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • By default, to send an email, there must be a recipient in the
    'To' field. If there is no entry in the 'To' field but there are
     entries in the 'CC' or 'BCC' fields, then the email is not
    sent.
    

Local fix

  • Add an email address in the transport configuration for the
    To/Recipient field.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7.
    
    PROBLEM ABSTRACT:
    JCA Email adapter does not send emails if only cc or bcc fields
    are entered
    
    BUSINESS IMPACT:
    Cannot send emails without a 'To' recipient.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated logic.
    If email addresses exist in the 'cc' or 'bcc' fields, then send
    the email.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56902

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-27

  • Closed date

    2017-08-15

  • Last modified date

    2017-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021