JR56887: AFTER RE-ENTERING YOUR CREDENTIALS ON THE PROCESS INSPECTOR LOGIN PAGE, YOU SEE ONLY AN EMPTY PAGE

bpm.8570.cf2016.12.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12

APAR status

• Closed as program error.

Error description

• When you log out from the IBM Business Process Manager (BPM)
  Process Inspector, you are directed to the IBM BPM Process
  Inspector log in page, where you can re-enter your credentials
  to log in again. 
  
  However, submitting this page after entering your user name and
  password shows only a blank page and you see the following URL
  in the navigation bar of your browser:
  
  https://<host:port>/ProcessInspector/null
  

Local fix

• Set the value of the WCCM configuration property
  processAdminCustomLogout to the string "login.jsp" as described
  in the IBM Knowledge Center topic
  "Configuring third-party authentication products":
  http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.
  wbpm.imuc.sbpm.doc/topics/tsec_thirdpartyauthentication.html.
  

Problem summary

• This problem occurs because the logout handling function
  changed.
  When you clicked the logout button in the Process Inspector
  before IBM BPM cumulative fix (CF) 2016.09 was installed, the
  browser was directed to the default login page.
  The WCCM setting for the custom logout page was ignored. With
  the change in CF2016.09, the WCCM setting is honored, but when
  there is no logout page configured the text "null" is set as the
   default on the logout page, leading to this issue.
  

Problem conclusion

• A fix is included in IBM BPM V8.5.7 cumulative fix 2016.12 that
  ensures the correct retrieval of the logout page setting.
  
  To determine whether the cumulative fix is available and
  download it if it is, complete the following steps on Fix
  Central (http://www.ibm.com/support/fixcentral):
  
  1. On the Select product tab, select WebSphere as the product
  group, IBM Business Process Manager with your edition from the
  WebSphere options, All as the installed version, and All as the
  platform, and then click Continue.
  2. In the Text field, enter "cumulative fix?, and click
  Continue.
  
  
  PRODUCTS AFFECTED
  IBM BPM Advanced
  IBM BPM Standard
  IBM BPM Express
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R857 PSY

     UP