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JR56826: Improve tracing for order status flow

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APAR status

  • Closed as program error.

Error description

  • It is currently difficult to debug order transfer issues, as
    there are many traces that you need to enable.
    
    *=info:com.ibm.commerce.foundation.*=all:com.ibm.commerce.order.
    *=all:com.ibm.websphere.commerce.WC_ORDER=all:com.ibm.websphere.
    commerce.WC_SCHEDULER=all:com.ibm.websphere.commerce.WC_MESSAGIN
    G=all:com.ibm.websphere.commerce.WC_EVENT=all:com.ibm.websphere.
    commerce.WC_MESSAGING=all
    
    This tracing can not be enabled in production environments as it
     requires too many resources.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 and Version 8 administrators and
    users who need to debug the order transfer process.
    
    PROBLEM ABSTRACT:
    Improve tracing for order status flow
    
    BUSINESS IMPACT:
    It is difficult to debug order transfer issues.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated logic to use new java logging classes as a lightweight
    trace that can help track the progress of an order.
    
    The following trace logger is now supported:
    com.ibm.commerce.orderintegration
    
    For more information about how to enable this trace, see
    https://ibm.biz/BdsYtg
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56826

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-17

  • Closed date

    2016-11-07

  • Last modified date

    2016-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021