IBM Support

JR56744: NULLPOINTEREXCEPTION IN PROCESS INSPECTOR AFTER INSTALLING APAR JR48991

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APAR status

  • Closed as program error.

Error description

  • After installing interim fix JR48991 for IBM BPM V8.0.1.3, a
    REST call from ProcessInspector to retrieve task data returns a
    NullPointer exception similar to the following exception from
    the IBM BPM Inspector trace.
    
    BPMInspectorR >
    com.ibm.processinspector.server.BPMInspectorRestFacade
    buildErrorResponse ENTRY
    BPMInspectorR 3   Exception: javax.servlet.ServletException:
    java.lang.NullPointerException
    BPMInspectorR >
    com.ibm.processinspector.server.BPMInspectorRestFacade
    unwrapProcessAdminException ENTRY
    Ä9/27/16 8:44:04:122 CESTÜ 0000013b BPMInspectorR 3   Unwrapped
    exception: java.lang.NullPointerException
    &#196;9/27/16 8:44:04:122 CEST&#220; 0000013b BPMInspectorR <
    com.ibm.processinspector.server.BPMInspectorRestFacade
    unwrapProcessAdminException RETURN
    &#196;9/27/16 8:44:04:122 CEST&#220; 0000013b BPMInspectorR 3   Response
    data:
    &#228;"status":"error","errorMessage":"java.lang.NullPointerException
    "&#252;
    &#196;9/27/16 8:44:04:123 CEST&#220; 0000013b BPMInspectorR <
    com.ibm.processinspector.server.BPMInspectorRestFacade
    buildErrorResponse RETURN
    &#196;9/27/16 8:44:04:123 CEST&#220; 0000013b BPMInspectorR <
    com.ibm.processinspector.server.BPMInspectorRestFacade doPost()
    RETURN
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available for IBM BPM V8.0.1.3 that ensures the task
    data will be returned correctly.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR56744:
    
    1.Select IBM Business Process Manager with your edition from the
     product selector, the installed version to the fix pack level,
     and your platform, and then click Continue.
    
    2.Select APAR or SPR, enter JR56744, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56744

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-29

  • Closed date

    2016-12-02

  • Last modified date

    2016-12-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 October 2021