Direct links to fixes
APAR status
Closed as program error.
Error description
The Log out link in IBM Process Portal is not working. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Use the mashup custom property com.ibm.bpm.portal.customLogout to specify a custom Log out URL. The documentation to configure this kind of properties is here: https://www.ibm.com/support/knowledgecenter/SS964W/com.ibm.wbpm. admin.doc/topics/tadm_portal_customprops_mashups.html
Problem summary
The Log out URL is incorrectly formatted when no custom Log out URL is defined and the current URL does not contain /teamworks/.
Problem conclusion
A fix is included in IBM BPM V8.5.7 cumulative fix 2016.12 that ensures that the Log out link works, even when a no custom Log out URL is defined. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter "cumulative fix?, and click Continue.
Temporary fix
Not applicable.
Comments
APAR Information
APAR number
JR56709
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-09-22
Closed date
2016-12-12
Last modified date
2016-12-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R857 PSY
UP
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Document Information
Modified date:
14 October 2021