IBM Support

JR56709: THE LOG OUT LINK IN IBM PROCESS PORTAL IS NOT WORKING

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Log out link in IBM Process Portal is not working.
    
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • The Log out URL is incorrectly formatted when no custom Log out
    URL is defined and the current URL does not contain /teamworks/.
    

Problem conclusion

  • A fix is included in IBM BPM V8.5.7 cumulative fix 2016.12 that
    ensures that the Log out link works, even when a no custom Log
    out URL is defined.
    
    To determine whether the cumulative fix is available and
    download it if it is, complete the following steps on Fix
    Central:
    
    1. On the Select product tab, select WebSphere as the product
    group, IBM Business Process Manager with your edition from the
    WebSphere options, All as the installed version, and All as the
    platform, and then click Continue.
    2. In the Text field, enter "cumulative fix?, and click
    Continue.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR56709

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    857

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-22

  • Closed date

    2016-12-12

  • Last modified date

    2016-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R857 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 October 2021