JR56681: EXPOSED PROCESS VALUES (EPVs) IN A NESTED CLIENT-SIDE HUMAN SERVICE CAN'T BE READ

bpm.8570.cf2016.12.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12

APAR status

• Closed as program error.

Error description

• While calling a service from a nested client-side human service
  (CSHS) in a toolkit where the root CSHS is exposed as a
  startable service, dashboard, or URL, you encounter one of the
  following issues:
  
  -The browser page shows an error message starting with: Server
  Error (401): Insufficient credentials to access the url
  "/rest/bpm/wle/v1/coachflow/service.
  -The called service can't read the exposed process values
  (EPVs).
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

• Move the CSHS that calls the service from the toolkit to the
  main process app.
  

Problem summary

• This issue occurs because the wrong context is used when the
  service is invoked and this wrong context applies to service
  calls made from a stand-alone CSHS when the CSHS is not in the
  process app that serves as the root context.
  
  The issue can occur when the service is called from a nested
  CSHS that is in a toolkit and the root CSHS is in a process app,
  or when the service is called from a root CSHS that is in a
  toolkit and is launched from the context of a process app.
  
  The problem does not occur when the root CSHS is used to
  implement a process task.
  

Problem conclusion

• A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.12
  that ensures the correct context is used when the service is
  invoked.
  
  To determine whether the cumulative fix is available and
  download it if it is, complete the following steps on Fix
  Central:
  
  1. On the Select product tab, select WebSphere as the product
  group, IBM Business Process Manager with your edition from the
  WebSphere options, All as the installed version, and All as the
  platform, and then click Continue.
  2. In the Text field, enter "cumulative fix", and click
  Continue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R857 PSY

     UP