JR56623: YOU CAN'T INSTALL A PROCESS APP BECAUSE AN ORPHANED APPLICATION IS IN THE DMGR'S CONFIG DIRECTORY

bpm.8570.cf2016.12.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12

APAR status

• Closed as new function.

Error description

• Installing of process application failed with no explicit error,
  nor an error in the log file that directly points out where the
  application installation failed. You see an error stack in the
  DMgr log file:
  
  ============
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R
  java.lang.NullPointerException
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.bpe.management.application.DMGRDeployedBPCApplicationRes
  olver.ge
  tDeployedBPCApplications(DMGRDeployedBPCApplicationResolver.java
  :566)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.bpe.management.application.DMGRDeployedBPCApplicationRes
  olver.is
  TemplateAlreadyDeployedOnTarget(DMGRDeployedBPCApplicationResolv
  er.java:
  617)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.bpe.management.application.DMGRDeployedBPCApplicationRes
  olver.is
  ProcessTemplateAlreadyDeployedOnTarget(DMGRDeployedBPCApplicatio
  nResolve
  r.java:594)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.bpe.management.application.TargetHasProcessTemplateNotAl
  readyCon
  figuredRule.verify(TargetHasProcessTemplateNotAlreadyConfiguredR
  ule.java
  :73)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.bpe.management.application.AbstractDeploymentTask.runVer
  ificatio
  nRules(AbstractDeploymentTask.java:371)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.bpe.management.application.AbstractDeploymentTask.perfor
  mTask(Ab
  stractDeploymentTask.java:100)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  com.ibm.ws.management.application.SchedulerImpl.run(SchedulerImp
  l.java:3
  15)
  [4/30/14 12:57:03:753 EDT] 0000165a SystemErr R at
  java.lang.Thread.run(Thread.java:773)
  [4/30/14 12:57:03:760 EDT] 0000165a InstallSchedu I ADMA5014E:
  The
  installation of application TestConnectionApp failed.
  ==
  

Local fix

Problem summary

• This issue occurs because an orphaned application remained in
  the deployment manager (DMgr) configuration folder.
  Orphaned applications are applications with artifacts remaining
  after an unclean uninstallation, meaning that the application
  has been uninstalled but the application's ear folder remains
  in the applications folder.
  
  The orphaned application prevents the new application from being
  installed, but there is no easy way to identify the orphaned
  application because the log does not clearly point to the
  culprit application nor the cause. The error says that the
  application installation failed, but it does not suggest the
  cause, making it very difficult for the system administrator to
  troubleshoot and resolve the issue.
  

Problem conclusion

• A fix is targeted for inclusion into IBM BPM V8.5.7 cumulative
  fix 2016.12 that changes the application deployment logic to
  handle the existence of remains from previously failed
  installations and to complete the current deployment operation
  successfully.
  
  To determine whether the cumulative fix is available and
  download it if it is, complete the following steps on Fix
  Central:
  1.    On the Select product tab, select WebSphere as the product
  group, IBM Business Process Manager with your edition from the
  WebSphere options, All as the installed version, and All as the
  platform, and then click Continue.
  2.    In the Text field, enter "cumulative fix?, and click
  Continue.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R857 PSY

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