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JR56589: Unmodified promotions listed in Management Center Promotion Tool appear as modified upon opening the tool

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A false "modified" warning can occur after opening a promotion
    in the Promotions Tool of Management Center. An asterisk (*)
    appears beside the promotion administrative name, and a pop-up
    message prompts the user to save before closing the promotion.
    
    Additionally, an error message similar to "The selected objects
    have not been saved. You must save objects before you can apply
    the action: Deactivate" when the user attempts to de-activate
    them.
    

Local fix

  • Refresh the promotion in Management Center.
    

Problem summary

  • USERS AFFECTED:
    Business users that created promotions with imported codes in
    Management Center.
    
    PROBLEM ABSTRACT:
    Unmodified promotions listed in Management Center Promotion Tool
     appear as modified upon opening the tool
    
    BUSINESS IMPACT:
    Cannot deactivate some promotions until promotion is refreshed.
    
    RECOMMENDATION:
    

Problem conclusion

  • This issue occurs when a promotion without imported codes is
    opened after a promotion with imported codes using the promotion
     list view in the Promotions Tool within Management Center.  The
     issue is caused by a stale flag (promotionCodeImportId) for the
     promotion, making it appear that a promotion was in an
    incomplete state.
    
    The promotions serialization code (SerializePromotion.jspf) was
    fixed to ensure that all flags are reset each time a promotion
    is opened.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56589

  • Reported component name

    WC BUS DEV ED W

  • Reported component ID

    5724I3900

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-30

  • Closed date

    2017-04-07

  • Last modified date

    2017-04-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS DEV ED W

  • Fixed component ID

    5724I3900

Applicable component levels

  • R700 PSY

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Document Information

Modified date:
11 December 2021