IBM Support

JR56548: Product display page displays error message instead of redirecting to a generic error page

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If a shopper tries to access a product/SKU that is part of the
    catalog filter, but not included in the sales catalog directly,
    an error message is displayed.
    Instead of displaying an error message, the shoper should be
    redirected to a Generic Error Page.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 Feature Pack 7 with JR56295
    installed.
    
    PROBLEM ABSTRACT:
    Product display page displays error message instead of
    redirecting to a generic error page
    
    BUSINESS IMPACT:
    Shopping experience slightly affected
    
    RECOMMENDATION:
    

Problem conclusion

  • Instead of showing error message, redirect the shopper to the
    generic error page.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56548

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-08-24

  • Closed date

    2016-09-15

  • Last modified date

    2016-09-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021