JR56404: Customer Segment "Target email address domains" condition uses case sensitive comparison

APAR status

• Closed as program error.

Error description

• The "Target email address domains" condition in a Customer
  Segment uses a case sensitive comparison against the customer's
  email address. This can cause issues if a user's email was
  entered with a combination of uppercase and lowercase
  characters.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7 users who use Customer Segments.
  
  PROBLEM ABSTRACT:
  Customer Segment "Target email address domains" condition uses
  case sensitive comparison
  
  BUSINESS IMPACT:
  Customer Segment does not include expected customers.
  
  RECOMMENDATION:
  

Problem conclusion

• The "Target email address domains" condition was fixed to
  execute a case insensitive comparison to retrieve the
  appropriate list of customers.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP