IBM Support

JR56353: Cannot modify price after re-login to Management Center from an expired session

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APAR status

  • Closed as program error.

Error description

  • If you are logged into Management Center and your session times
    out, you are prompted to log in.
    
    When you re-login after a session time out, change the price of
    a SKU, and then click Save, you might notice that the updated
    price is not saved and an exception similar to the following
    exception appears in the SystemOut.log:
    
    [7/17/16 16:04:28:423 IDT] 00000031 BusinessObjec E   The
    catalog entry could not be changed.
    
    com.ibm.commerce.catalog.facade.server.exception.CatalogApplicat
    ionException: The catalog entry could not be changed.
    	at
    com.ibm.commerce.catalog.facade.server.commands.ChangeCatalogEnt
    ryListPriceCmdImpl.validateChange(ChangeCatalogEntryListPriceCmd
    Impl.java:333)
    	at
    com.ibm.commerce.foundation.server.command.bod.AbstractChangeNou
    nPartActionCmdImpl.validate(AbstractChangeNounPartActionCmdImpl.
    java:299)
    	at
    com.ibm.commerce.foundation.server.command.bod.bom.AbstractChang
    eNounPartUsingBusinessObjectMediatorCmdImpl.validate(AbstractCha
    ngeNounPartUsingBusinessObjectMediatorCmdImpl.java:159)
    	at
    com.ibm.commerce.foundation.server.command.bod.AbstractChangeBus
    inessObjectDocumentCmdImpl.validateAction(AbstractChangeBusiness
    ObjectDocumentCmdImpl.java:309)
    	at
    com.ibm.commerce.foundation.server.command.bod.AbstractActionBus
    inessObjectDocumentCmdImpl.performExecute(AbstractActionBusiness
    ObjectDocumentCmdImpl.java:144)
    	at
    com.ibm.commerce.foundation.server.command.bod.BusinessObjectCom
    mandTargetImpl.executeCommand(BusinessObjectCommandTargetImpl.ja
    va:112)
    	at
    com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach
    e.java:332)
    	at
    com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
    CommandImpl.java:166)
    	at
    com.ibm.commerce.command.MeasuredCacheableCommandImpl.execute(Me
    asuredCacheableCommandImpl.java:63)
    	at
    com.ibm.commerce.foundation.server.command.bod.BusinessObjectDoc
    umentProcessor.processBusinessObjectDocument(BusinessObjectDocum
    entProcessor.java:274)
    	at
    com.ibm.commerce.catalog.facade.server.CatalogFacadeImpl.changeC
    atalogEntry(CatalogFacadeImpl.java:132)
    

Local fix

  • Close the browser and re-login to Management Center.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 and Version 8.
    
    PROBLEM ABSTRACT:
    Cannot modify price after re-login to Management Center from an
    expired session
    
    BUSINESS IMPACT:
    Business user might not be able to modify price if Management
    Center session expires.
    
    RECOMMENDATION:
    

Problem conclusion

  • Removed a validation check that prevented Management Center from
     saving the price change.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR56353

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-19

  • Closed date

    2016-09-15

  • Last modified date

    2016-09-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021