APAR status
Closed as program error.
Error description
If you are logged into Management Center and your session times out, you are prompted to log in. When you re-login after a session time out, change the price of a SKU, and then click Save, you might notice that the updated price is not saved and an exception similar to the following exception appears in the SystemOut.log: [7/17/16 16:04:28:423 IDT] 00000031 BusinessObjec E The catalog entry could not be changed. com.ibm.commerce.catalog.facade.server.exception.CatalogApplicat ionException: The catalog entry could not be changed. at com.ibm.commerce.catalog.facade.server.commands.ChangeCatalogEnt ryListPriceCmdImpl.validateChange(ChangeCatalogEntryListPriceCmd Impl.java:333) at com.ibm.commerce.foundation.server.command.bod.AbstractChangeNou nPartActionCmdImpl.validate(AbstractChangeNounPartActionCmdImpl. java:299) at com.ibm.commerce.foundation.server.command.bod.bom.AbstractChang eNounPartUsingBusinessObjectMediatorCmdImpl.validate(AbstractCha ngeNounPartUsingBusinessObjectMediatorCmdImpl.java:159) at com.ibm.commerce.foundation.server.command.bod.AbstractChangeBus inessObjectDocumentCmdImpl.validateAction(AbstractChangeBusiness ObjectDocumentCmdImpl.java:309) at com.ibm.commerce.foundation.server.command.bod.AbstractActionBus inessObjectDocumentCmdImpl.performExecute(AbstractActionBusiness ObjectDocumentCmdImpl.java:144) at com.ibm.commerce.foundation.server.command.bod.BusinessObjectCom mandTargetImpl.executeCommand(BusinessObjectCommandTargetImpl.ja va:112) at com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach e.java:332) at com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable CommandImpl.java:166) at com.ibm.commerce.command.MeasuredCacheableCommandImpl.execute(Me asuredCacheableCommandImpl.java:63) at com.ibm.commerce.foundation.server.command.bod.BusinessObjectDoc umentProcessor.processBusinessObjectDocument(BusinessObjectDocum entProcessor.java:274) at com.ibm.commerce.catalog.facade.server.CatalogFacadeImpl.changeC atalogEntry(CatalogFacadeImpl.java:132)
Local fix
Close the browser and re-login to Management Center.
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 and Version 8. PROBLEM ABSTRACT: Cannot modify price after re-login to Management Center from an expired session BUSINESS IMPACT: Business user might not be able to modify price if Management Center session expires. RECOMMENDATION:
Problem conclusion
Removed a validation check that prevented Management Center from saving the price change.
Temporary fix
Comments
APAR Information
APAR number
JR56353
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-07-19
Closed date
2016-09-15
Last modified date
2016-09-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021