IBM Support

JR56317: Shopper data is missing when you enable multiple logon support

Direct links to fixes

7.0.0.9-WS-WCDeveloper-IFJR56317
7.0.0.9-WS-WCServer-IFJR56317

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APAR status

  • Closed as program error.

Error description

  • If you set AllowMultipleLogonForSameUser to true to enable
multiple logon support for the same user
(http://www.ibm.com/support/knowledgecenter/SSZLC2_7.0.0/com.ibm
.commerce.admin.doc/tasks/tsemultilogonsessions.htm), the
USERS.LASTSESSION value is not set.

Local fix

  • If multiple logon is enabled, without this APAR installed, do
not use the USERS.LASTSESSION to do DBClean.
Or use this column combine with the ORDERS.LASTUPDATE and
ORDERS.MEMBER_ID columns.

Problem summary

  • USERS AFFECTED:
WebSphere Commerce Version 7 Fix Pack 8.

PROBLEM ABSTRACT:
Shopper data is missing when you enable multiple logon support

BUSINESS IMPACT:
Shopper data is missing.

RECOMMENDATION:

Problem conclusion

  • Fixed code to ensure that USERS.lastsession is updated when
AllowMultipleLogonForSameUser is enabled.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR56317
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-07-15
    • 

  • Closed date
    2016-11-24
    • 

  • Last modified date
    2016-11-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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