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JR55912: Customized promotion code error messages do not appear in the correct language.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When custom promotion error messages are triggered and displayed
in the storefront, the locale of the error message is dependent
 on the JVM language setting and not the selected storefront
language setting.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce V7 and V8 customers who support multiple
languages at their storefront and make use of promotion code
based promotions.

PROBLEM ABSTRACT:
Customized promotion code error messages do not appear in the
correct language.

BUSINESS IMPACT:
Shoppers might not understand the promotion code error messages
that are displayed.

RECOMMENDATION:

    



Problem conclusion


    

  • The language to be used for display is now taken from the
command context (i.e. shopper's language) instead of from the
JVM.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR55912
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-05-12
    • 

  • Closed date
    2016-06-10
    • 

  • Last modified date
    2016-06-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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