IBM Support

JR55708: The Accelerator Customer Segment tool does not display the first and last name of included and excluded customers

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APAR status

  • Closed as program error.

Error description

  • In Accelerator, the Properties panel of the Customer Segment
    tool displays the list of explicitly included and excluded
    customers.  When customers are added to the lists, the First
    Name and Last Name of the customer displays. However, when
    updating the segment, the First Name and Last Name columns are
    empty in the Included Customers and Excluded Customers lists.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce Version 7 or Version 8 users that use
    WebSphere Commerce Accelerator.
    
    PROBLEM ABSTRACT:
    The Accelerator Customer Segment tool does not display the first
     and last name of included and excluded customers
    
    BUSINESS IMPACT:
    Accelerator Customer Segment tool does not display complete
    information.
    
    RECOMMENDATION:
    

Problem conclusion

  • The SegmentCustomerListDataBean was fixed to return the First
    Name and Last Name information when updating the customer
    segment.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR55708

  • Reported component name

    WC COM PROF ED

  • Reported component ID

    5724I4000

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-07

  • Closed date

    2016-04-29

  • Last modified date

    2016-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC COM PROF ED

  • Fixed component ID

    5724I4000

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPK6A","label":"WebSphere Commerce Professional"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 December 2021