IBM Support

JR55470: After installing JR54241, attribute drop down menus on the Product display page are empty when returning from the SKU page

Direct links to fixes

7.0.0.0-WS-WC70Fep7Server-IFJR55470
7.0.0.0-WS-WC70Fep7Developer-IFJR55470

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After installing JR54241 and caching for ProductDisplay.jsp is
enabled, when a shopper clears attributes on the SKU page and
goes back to the Product display page, the attribute drop down
menus are empty.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce Version 7 environments with JR54241 installed
 and caching for ProductDisplay.jsp cached.

PROBLEM ABSTRACT:
After installing JR54241, attribute drop down menus on the
Product display page are empty when returning from the SKU page

BUSINESS IMPACT:
Incorrect output in DefiningAttributes widget.

RECOMMENDATION:

    



Problem conclusion


    

  • Added new REST calls in DefiningAttributes_Data.jspf to ensure
that drop down menus are populated.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR55470
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-03-04
    • 

  • Closed date
    2016-08-03
    • 

  • Last modified date
    2016-08-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback