APAR status
Closed as program error.
Error description
After applying JR54580, facet selection does not work as expected after a shopper presses the browser's 'Back' button if the selected facet was originally hidden by the 'Show all' button. For example, consider the following shopper flow: 1. Go to Category page. 2. Click 'Show all' for any facet. More values are displayed. 3. Select one of the facet values that was originally hidden before pressing 'Show all'. 4. Select any product in the display. 5. Press 'Back' button on browser. At this time, the facet selection does not work for the category page. The page itself will also not show any more products.
Local fix
Problem summary
USERS AFFECTED: Aurora starter store on WebSphere Commerce Version 7 Feature Pack 7 or Feature Pack 8. PROBLEM ABSTRACT: Facet selection does not work with browser 'Back' button BUSINESS IMPACT: Negative shopper experience because the browser 'Back' button does not work as expected on the store. RECOMMENDATION:
Problem conclusion
Updated code to load the proper facet selections when a shopper clicks the browser 'Back' button.
Temporary fix
Comments
APAR Information
APAR number
JR55468
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-04
Closed date
2016-05-05
Last modified date
2016-05-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021